Terms & Conditions
This website is operated by Redefined Elegance. Throughout the site, the terms “we”, “us”, and “our” refer to Redefined Elegance. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies linked or referenced here. These Terms of Service apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with all the terms, you may not access the website or use any services. Any new features or tools added to the store will also be subject to these Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically for updates. Continued use of the website following any changes constitutes your acceptance of those changes.
SECTION ONE – APPLICABILITY
These terms and conditions apply to all purchases and use of services provided through Redefined Elegance and its website. By using our services, you agree to these terms.
SECTION TWO – RIGHT OF WITHDRAWL
As a consumer, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you or a third party (other than the carrier) takes possession of the goods.
EXERCISING THE RIGHT OF WITHDRAWAL
To exercise the right of withdrawal, you must inform us of your decision by submitting a clear statement via email or post. You may use the withdrawal form provided on our website, but it is not mandatory.
EFFECTS OF WITHDRAWAL
If you withdraw, we will refund all payments received, including delivery charges (except additional costs for non-standard delivery options). Refunds will be made within 14 days of receiving the returned products or proof of return.
SECTION THREE – ORDERS
Once you place an order, you will receive an order confirmation by email. This confirmation does not guarantee product availability.
ORDER CANCELLATION
We reserve the right to cancel orders in cases of inaccuracies in pricing or availability, in which case you will be promptly informed and refunded.
SECTION FOUR – PRICING
All prices listed on the website are in euros (€) and include VAT (21%) unless otherwise stated. We reserve the right to modify our prices at any time.
SECTION FIVE – DELIVERY AND SHIPPING
We deliver products to customers within [Europe]. Estimated delivery times will be communicated during the ordering process but are subject to change due to factors beyond our control.
SHIPPING COSTS
Shipping fees will be calculated at checkout based on the delivery location.
RESPONSIBILITY
Once goods are dispatched, risk transfers to you. If delivery is delayed due to circumstances outside of our control, we will not be liable for damages incurred.
SECTION SIX – RETURNS AND WARRANTY
You can return products within 14 days of delivery. The returned product must be in its original condition. Shipping costs for returns are your responsibility unless the product is defective.
WARRANTY
All products come with a standard warranty of 1 year as mandated by law. If the product is defective, please contact us, and we will offer repair, replacement, or refund depending on the issue.
SECTION SEVEN – LIABILITY
Our liability is limited to the value of the product/service purchased. We are not responsible for indirect, incidental, or consequential damages that may arise from using our products or services.
SECTION EIGHT – INTELLECTUAL PROPERTY
All content, including but not limited to logos, text, images, and designs, are the intellectual property of Redefined Elegance. You may not use or reproduce any part of the website or its contents without prior written permission.
SECTION NINE – GOVERNING LAW AND DISPUTE RESOLUTION
These terms and conditions are governed by the laws of the Netherlands. Any disputes arising from these terms will be settled in the courts of the Netherlands.
If you have any disputes or concerns, we encourage you to contact us first, and we will do our best to resolve the issue amicably.
SECTION TEN – CHANGES OF TERMS OF SERVICE
We reserve the right to modify or update these terms at any time. Any changes will be effective immediately upon posting on our website. You are encouraged to review these terms regularly.