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Customer Care

Customer Care 

Jewelry care

 

Jewelry Care Guide
We are proud to offer premium-quality stainless steel waterproof jewelry that combines luxury, durability, and everyday functionality. Our jewelry is designed to stay beautiful through all of life’s moments—whether you're at the beach, working out, or heading out for a night out. Here’s everything you need to know to keep your pieces looking their best:

Why Stainless Steel?
Stainless steel is a remarkable material, known for its strength and long lasting sustainability. It’s made of steel and chromium, which helps it resist rust. Making it the perfect choice for jewelry that stands the test of time.*
Benefits of Stainless Steel Jewelry:
  • 100% Waterproof: Our stainless steel jewelry is 100% waterproof, so you never have to worry about fading or losing its color, even when exposed to water. Whether you’re swimming, showering, or enjoying everyday activities, these pieces maintain their elegance.*
  • Sustainable: Stainless steel also holds its shine and finish longer than most other metals. Whether you're applying lotions, perfumes, or wearing it during workouts, your jewelry will always look stunning, letting you live life without worry.*
  • Hypoallergenic: Our stainless steel jewelry is ideal for those with sensitive skin. It’s nickel-free, meaning you’ll never experience green marks or irritation from our pieces.

Tips to Keep Your Jewelry in Perfect Condition:
  1. Storage: Store your pieces in the pouch or box that comes with your order. This protects them from scratches and keeps them shiny.
  2. Cleaning: Simply wipe your jewelry with a soft cloth to restore its shine. Avoid harsh chemicals to maintain its pristine finish.
  3. Wear It Everywhere: Since our jewelry is waterproof, feel free to wear it while swimming, showering, or exercising without any worry. *

Redefined Elegance will guarantee top-tier quality and style that lasts. Wear your pieces confidently knowing they’re designed for both elegance and endurance.


*Disclaimer: While our jewelry is built to last, it's always best to handle your pieces with love and care for optimal longevity.


Timeless elegance, redefined for the modern lifestyle!


Size guide

Each piece is thoughtfully designed for a comfortable and elegant fit. If you have specific sizing concerns, please don't hesitate to reach out to us for more information.

  • Earrings: Our earrings are designed to comfortably fit all.
  • Bracelet: The bracelet comes in one size but is adjustable, allowing you to easily resize it to your preferred fit for maximum comfort.
  • Rings: Our rings are one size and can be resized to suit your individual finger size, ensuring a personalized and comfortable fit.

Apple Watch Band Sizing Guide

Our Apple Watch bands are designed for a custom fit, ensuring they can be perfectly adjusted to your wrist size. Follow these simple steps to adjust your band:
  1. Remove the Pins: Use the large tool from the box to remove the links marked with an arrow. Begin by pushing the tool on the pin.
  2. Detach the Links: Push out the pins and remove enough links on both sides to adjust the watch band to your perfect size.
  3. Reconnect the Band: Reconnect the links by pushing back the pins back in from the same side they were removed. Ensure the pins are securely in place.

DISCLAIMER

For the best solution, we always recommend visiting a jeweler to have your bands adjusted. You can also easily do it yourself, but if you experience any resistance, do not force it. Handle with care and use a little oil to ease the adjustment process. The high-quality stainless steel can handle the oil.

How to Resize Video

By following these steps, you can adjust your Apple Watch band to achieve the perfect fit, ensuring both comfort and style. 

For any further questions or assistance, feel free to contact customer@redefinedelegance.nl