Privacy Policy
By using our services, you are providing certain personal data to us. At Redefined Elegance, we prioritize the protection of your personal data and your privacy. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR). We will not provide any personal data to third parties without your permission. This privacy statement was last updated 1st October 2024.
- Orders
We use the following data to process orders:
- Name and address
- Telephone number
- Billing address
- Email address
- Payment details
- Newsletter
We have a newsletter to inform those interested of our products. Your email address will be added to the list of subscribers with your explicit consent only. Each newsletter contains a link to unsubscribe from our newsletter.
- Registration
Certain features of our services may require pre-registration. Upon registration, we store your username and personal data to streamline future visits and interactions, such as invoicing, payments, and providing a record of your purchases. We will not share your data with third parties unless required for fulfilling our agreement with you or by law. If fraud or misuse of our services is suspected, we may share personal data with relevant authorities. To register, the following data is required:
- Name and address
- Email address
- COOKIES
In order to enhance your browsing experience, our website uses cookies. Cookies are small text files that can be read by a webserver in the domain that put the cookie on your hard drive. Cookies are used to store your preferences and settings, please read all about them below.
Redefined session
This cookie makes sure you are logged in when you are a returning customer, that your shopping bag is saved or for example that you don’t have to fill in your personal details again when you don’t correctly fill them in the first time.
We don’t share information with third parties.
Abandoned cart
We use the abandoned cart cookie to save the progress you’ve made in the process of buying and to help you recover your abandoned shopping cart.
We don’t share information with third parties.
Google Analytics
We use Google Analytics to see how you’ve came to visit our website and how you use it. We use this data to optimize our web-shop and give you the best possible experience. Without this cookie we would miss out on your data which mean you will have to wait longer on improvements.
Google doesn’t share anonymous data with third parties. Privacy statement
Social Media Buttons
Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
Third-party Websites
This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend your read these websites’ privacy statements before making the use of these websites.
- Security
We take security measures to reduce misuse of and unauthorized access to personal data. We do keep statistics on our website, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.
- Your rights
Rights to access
At any time, you have the right to request what personal information we hold on you. Please contact us via e-mail to provide you with your Personal information.
Rights to portability
You have the right to request a transfer of the personal data we own of you to another party of choice.
Right to rectification
You have the right to change or complete the personal data we own of you. You can do this yourself by logging in and changing the personal data we have stored on you.
Right to erasure
You have the right to erase any personal data processed by us at any time except for the following situations:
- You have an ongoing matter with Customer Service
- You have an open order which has not been yet shipped or partially shipped
- You have an unsettled debt with us, regardless of the payment method
- If you are suspected or have misused our services within the last four years
- If you have made any purchase, we will keep the necessary personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing
You have the right to object to direct marketing, including profiling analysis we can make for direct marketing purposes.
You can opt from direct marketing by unsubscribing which can be done via the link in the footer of every email.
What can you do to exercise your rights?
If you want to exercise any of the above-mentioned rights please send our customer service representative an email at info@redefinedelegance.nl
Changes to this Privacy Statement
We reserve the rights to modify this statement at all times.
Please contact us if you have any questions regarding our privacy policy at info@redefinedelegance.nl